Frequently Asked Questions

On February 25th, 2024 we had to reset the entire web server of for security reasons.
In this process all old tournament data from TView were accidentally deleted. As we have not yet backed this up, it has unfortunately been lost.
However, there is a possibility that the tournament director will re-upload the tournament.
We apologize for this mistake and will learn from it, to include our customers' tournament data in the data backup in the future.

If the json file is on your server, you still have to allow the TView web application to access it.
In the browser console (right mouse + examine, then console) you will probably see the following error message:
"Cross-Origin Request Blocked: The same-source rule prohibits reading the external resource on https://???.json. (Reason: CORS header 'Access-Control-Allow-Origin' is missing). Status code: 200".
You can allow the files in this directory to be read by web applications, by placing an additional file named ".htaccess" in this directory. hese should have the following content:
    Header add Access-Control-Allow-Origin "*"
    AddCharset Windows-1252 .json
The first line allows access for web applications.
The second line specifies the file format for special characters: For tournaments with the Tournament Manager: "Windows-1252" and "UTF-8" for tournaments with the Tournament App.